Getting our customers back on their feet as quickly as possible is a top priority for Vero. We have a dedicated Earthquake Response team, who are focussed on helping our broker partners and affected customers through these unprecedented events.
Vero is taking a leading role within the insurance industry, and working closely with the Community and the Government as we progress in the repair and rebuild of Canterbury.
For earthquake claim enquiries, please contact your Insurance Broker or Adviser, or you can call Vero's dedicated earthquake claims team on 0800 808 121 or AMP on 0508 806 244.
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Earthquake progress – short videos
Part 1 in a four part series on Vero’s progress in Christchurch after the 2010/2011 earthquakes. Jimmy Higgins - EGM Earthquake Programme talks about Vero’s Domestic and Commercial claims.
Daryl Hewitt, a prominent builder in Christchurch, is a committed Vero customer who believes Vero are ‘firm but fair’.
Catherine Duxfield, an employee at Vero talks about the challenges of dealing with customers affected by the earthquakes while managing her own claim with properties in the red zone.
Vero plays an important role in supporting the rebuild of this historic ‘Grand old Lady of Theatre’.